Terms of Use

OLIVANPE™ · WEBSITE RULES

Terms of Use

These Terms of Use govern access to and use of olivanpe.com, including the website, its content, account features, and related online services.

Last updated: September 18, 2026
Purchase Terms

Terms and Conditions

Personal Information

Privacy Policy

Order Delivery

Shipping Policy

Returns

Return & Refund Policy

Section 01

Website Operator

Olivanpe™ and olivanpe.com are owned and operated by Shanghai Zejun'an Technology Co., Ltd.

References in these Terms of Use to “Olivanpe™,” “we,” “us,” or “our” refer to the store operator where appropriate.

These Terms apply to your access to and use of the website and related online services.

Section 02

Acceptance of These Terms

By accessing or using olivanpe.com, you agree to comply with these Terms of Use and applicable laws.

If you do not agree to these Terms, please discontinue use of the website.

Purchases made through our store are also subject to the applicable purchase and store policies identified on this page.

Section 03

Eligibility

You must be legally permitted to use the website and enter into applicable transactions in your place of residence.

If you have not reached the legal age required to enter into a binding transaction, you may use the website only with the involvement of a parent or legal guardian where permitted.

Section 04

Permitted Website Use

You may use the website for lawful personal shopping, product research, account management, communication with customer support, and other legitimate purposes made available through the store.

You may view and temporarily store ordinary website content as reasonably necessary for normal personal use.

Section 05

Prohibited Uses

You may not use the website to:

  • Commit fraud or engage in unlawful conduct.
  • Attempt unauthorized access to accounts, systems, or data.
  • Interfere with website security, availability, or normal operation.
  • Introduce malware, malicious scripts, or harmful code.
  • Scrape or collect personal information without lawful authorization.
  • Misrepresent your identity or relationship with Olivanpe™.
  • Use store content in a way that unlawfully infringes another person's rights.
Section 06

Intellectual Property

The Olivanpe™ name, branding, website design, graphics, photographs, written content, original creative materials, product presentation, and other store content are owned by or licensed to the store operator to the extent provided by applicable law.

Except where permitted by law, website content may not be copied, reproduced, republished, modified, distributed, or commercially exploited without authorization.

Section 07

Accounts & Information Accuracy

If account functionality is available, you are responsible for maintaining the confidentiality of your account credentials and for providing accurate, current, and complete information.

Please notify customer support if you believe your account has been accessed or used without authorization.

Section 08

Customer Reviews & Content

Where review, comment, photograph, or other customer-content features are available, you are responsible for content you submit.

Submitted content must be lawful, accurate to the best of your knowledge, and must not infringe another person's rights.

We may moderate, decline, or remove content that is unlawful, fraudulent, misleading, threatening, abusive, infringing, contains sensitive personal information, or is otherwise inappropriate for the relevant store feature.

Section 09

Product Information

We make reasonable efforts to provide useful and accurate product information, photographs, specifications, dimensions, materials, features, and care guidance.

Product colors, finishes, proportions, textures, patterns, and surface details may appear somewhat different because of screen settings, device displays, photography, lighting, manufacturing tolerances, or material characteristics.

Section 10

Informational Content

General information published on the website is provided to help customers understand our products, store, and services.

Information may be updated, corrected, or revised as our product selection, operations, or website changes.

Section 11

Third-Party Services & Links

Our website may use or link to third-party services, including Shopify, payment providers, analytics services, shipping services, social platforms, and other technology providers.

Third-party websites and services may be governed by their own terms, privacy policies, and operating practices.

Section 12

Website Availability

We aim to keep the website available and functional, but uninterrupted access cannot be guaranteed.

Website functionality may occasionally be interrupted by maintenance, updates, provider outages, technical problems, security measures, network issues, or circumstances outside our reasonable control.

Section 13

Website Security

We use reasonable administrative, technical, and organizational measures intended to support website and information security.

No internet transmission or online service can be guaranteed to be completely secure.

Security reminder: Olivanpe™ will not ask you to send complete card numbers, card security codes, banking passwords, or similar confidential payment credentials by email.

Section 14

Purchase Policies

Purchases made through olivanpe.com are also governed by our applicable store policies.

Please review our Terms and Conditions , Shipping Policy , Return & Refund Policy , Privacy Policy , and Payment & Security information where applicable.

These links are intentionally retained as active policy links so customers can review the relevant store terms and procedures.

Section 15

Disclaimers & Liability

To the extent permitted by applicable law, the website and related online services are provided without warranties beyond those expressly stated or legally required.

Nothing in these Terms excludes or restricts rights, guarantees, remedies, or liabilities that applicable law does not permit to be excluded or restricted.

Section 16

Applicable Law & Disputes

Your use of the website and these Terms are subject to applicable law, including mandatory rights and protections that apply to you.

If a concern or dispute arises, we encourage you to contact customer support first so the matter can be reviewed in good faith.

Section 17

Updates to These Terms

We may revise these Terms of Use when our website, services, technology, business practices, store policies, or applicable requirements change.

The current version will be posted on olivanpe.com with an updated revision date.

Have a website-use question?

Contact Olivanpe™ customer support at service@olivanpe.com with your question or order number where applicable. We aim to respond to customer inquiries within 24 hours. Customer service is available daily from 8:00 AM to 10:00 PM.

Company Details

Contact & Business Information

Olivanpe™
Brand Name
Olivanpe™
Legal Company Name
Shanghai Zejun'an Technology Co., Ltd.
Legal Representative
Li Yifan
Website
olivanpe.com
Business Address
Building 8, No. 3188 Jiaxing Road,
Jiading District, Shanghai, China
Customer Support Email
service@olivanpe.com
Customer Support Phone
+86 158 9877 1538
Customer Service Hours
8:00 AM – 10:00 PM
Primary Business
Kitchen & Dining Products, including Kitchen Organization, Food Storage, Cooking Tools, Drinkware & Coffee, and Dining & Serving.