Olivanpe™ is owned and operated by Shanghai Zejun'an Technology Co., Ltd.

By accessing olivanpe.com, using our website, creating an account, submitting information, or placing an order, you agree to these Terms and Conditions together with any store policies applicable to your purchase or use of the website.

If you do not agree to these Terms, please discontinue use of the website and do not submit an order.

To make a purchase, you must be at least 18 years old or have reached the legal age required to enter into a binding purchase agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian where permitted.

If account functionality is available and you create an account, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.

You are responsible for activity performed through your account unless applicable law provides otherwise.

Please notify us promptly if you believe your account has been accessed or used without authorization.

We make reasonable efforts to present product descriptions, photographs, dimensions, materials, capacity, features, care information, pricing, and availability accurately.

Olivanpe™ specializes in kitchen and dining products, including Kitchen Organization, Food Storage, Cooking Tools, Drinkware & Coffee, and Dining & Serving.

Product photographs are intended to provide a helpful representation of the item. Colors, finishes, materials, proportions, and surface details may vary slightly because of photography, lighting, screen settings, device calibration, production tolerances, or other reasonable factors.

Submitting an order constitutes an offer to purchase the products included in that order. An automated order confirmation generally confirms that your request was received but does not necessarily mean that the order has been finally accepted.

Payment verification, inventory review, fraud-prevention checks, shipping eligibility, and fulfillment checks may be required before an order is accepted or dispatched.

We may refuse, limit, hold, or cancel an order where reasonably necessary because of:

• Payment failure or unsuccessful verification.
• Suspected unauthorized, fraudulent, or abusive activity.
• Unavailable inventory.
• An obvious or material pricing or product-information error.
• Legal, regulatory, shipping, or destination restrictions.
• An inability to reasonably fulfill or deliver the order.

Product prices are displayed in the currency shown on the storefront or during checkout.

Before payment is submitted, checkout displays applicable product prices, shipping charges, taxes where applicable, discounts, and the final order total.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable transaction.

Additional payment information is available on our Payment & Security page.

Orders are generally prepared for shipment within 2–4 business days after payment confirmation and any necessary verification.

During holidays, promotional periods, inventory reviews, or unusually high order volume, processing may require up to 5 business days.

For supported United States delivery addresses, estimated carrier transit time is generally 10–15 business days after dispatch.

Delivery estimates are estimates rather than guaranteed arrival dates.

Eligible products may be returned within 30 calendar days after confirmed delivery, subject to the applicable return requirements and exclusions.

After an approved return has been received, inspected, and approved, an eligible refund will normally be initiated to the original payment method within 5–10 business days.

Your bank or payment provider may require additional time to post the credit after a refund has been issued.

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incomplete, incorrect, or materially different from the product ordered, contact us as soon as reasonably possible.

Please include your order number and relevant photographs or video showing the product, issue, packaging, and shipping label where appropriate.

Change or cancellation requests should be submitted as soon as possible after an order is placed.

We will make reasonable efforts to assist before fulfillment begins, but a change or cancellation cannot be guaranteed after processing, fulfillment, packing, shipment preparation, or dispatch has started.

No cancellation fee is charged when an order is successfully canceled before fulfillment.

Promotional offers and discount codes may be subject to expiration dates, eligibility requirements, minimum purchase amounts, product exclusions, availability, usage limits, or other conditions presented with the applicable offer.

Unless otherwise stated, promotions may not be combined with other offers and generally cannot be redeemed for cash.

Products must be used lawfully and in accordance with applicable product descriptions, instructions, care information, warnings, specifications, and safety guidance.

Kitchen tools, food-storage products, drinkware, coffee accessories, serving items, and organizational products should be used only for their intended or reasonably foreseeable purposes.

Customers interested in unusually large orders, bulk purchasing, wholesale purchasing, or commercial resale should contact us before placing an order so that availability and applicable terms can be confirmed.

Purchasing products for resale does not authorize any person or business to represent itself as an official Olivanpe™ distributor, agent, representative, partner, or authorized retailer without our prior written permission.

The Olivanpe™ name, branding, website design, graphics, photographs, product presentation, written content, original creative materials, and other store content are owned by or licensed to the store operator and are protected to the extent provided by applicable law.

Store content may not be copied, republished, modified, distributed, reproduced, or commercially exploited without permission except where applicable law permits such use.

If the website allows you to submit a review, photograph, comment, or other content, you are responsible for ensuring that your submission is accurate, lawful, and does not infringe another person's rights.

We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

You may not use the website to:

• Commit fraud or engage in unlawful activity.
• Submit false, misleading, or unauthorized payment information.
• Interfere with website security, operation, performance, or availability.
• Introduce malicious code or attempt unauthorized access.
• Collect information about other users without authorization.
• Infringe intellectual property, privacy, publicity, or other legal rights.
• Misrepresent your identity, relationship, or affiliation with Olivanpe™.

Our store uses Shopify and may rely on third-party payment, shipping, fulfillment, analytics, communication, security, and other service providers.

The website may also contain links to third-party websites, services, or platforms. Their content, availability, terms, and privacy practices may be governed by their own policies.

We are not responsible for a delay or failure caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier interruptions, transportation restrictions, government actions, customs delays, infrastructure failures, or widespread technical outages.

To the extent permitted by applicable law, the website and store services are provided without warranties beyond those expressly stated or legally required.

Nothing in these Terms excludes or restricts consumer rights, remedies, warranties, guarantees, or liabilities that applicable law does not permit to be excluded, restricted, or waived.

These Terms and purchases made through the store are subject to applicable law, including mandatory consumer-protection rights that apply to the transaction.

If a dispute arises, we encourage you to contact customer support first so both parties can attempt to resolve the matter in good faith.

If any provision of these Terms is found to be invalid, unenforceable, or unlawful, the remaining provisions will continue to apply to the extent permitted by law.

A delay or failure to enforce a provision does not necessarily waive the right to enforce that provision or another provision later.

We may revise these Terms when our services, business practices, technology, store policies, products, or applicable requirements change.

The current version will be posted on olivanpe.com with an updated revision date.